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Respondido: Por que o Instagram continua me desconectando?

Publicado em 23 de abril de 2024

If you have been in a situation where you are using Instagram and suddenly find yourself logged out, you know how frustrating it can be. You might ask yourself, “Why does Instagram keep logging me out?”

In this article, we will go over all of the reasons why you may be getting logged out of Instagram, and will provide you with solutions to prevent this from happening.

Why Does Instagram Keep Logging Me Out?

There are many reasons why you are getting logged out repeatedly from Instagram. The following are the majority of the culprits for this frustrating occurrence:

In-app Bugs and Glitches

Bugs and glitches within the Instagram app itself are the most likely culprit in cases of random logouts. There is usually no way to prevent getting logged out due to an in-app technical issue like this.

Solução: Wait anywhere from a few minutes to a few hours until Instagram resolves the issue.

Suspicious Activity

Instagram may have flagged your account as having conducted suspicious activity. This is especially true if you have multiple IG accounts and switch between them regularly.

Suspicious activity is usually done by bots, which Instagram takes extra precautions against. Since you are likely not using any bots, this may be an honest mistake on Instagram’s part. Another issue could be location changes, such as if you suddenly log into an IG account with an IP address in a different region than you normally are in. Instagram tends to log out an account to protect you in case the login was unauthorized.

Solução: Set up Two-Factor Authentication (2FA), log out of other accounts if you have more than one, and periodically update your password. Also, avoid switching too frequently between accounts.

Using a Vpn

VPNs come in handy but they can also cause issues with Instagram logging you out. Instagram finds it suspicious if an account is logging in with different IP addresses regularly. While you may get away with it a few times, if your account is showing up with a different IP address frequently, your account may get flagged and you will be logged out.

Solução: Avoid changing your IP address via VPN if possible. Disable your VPN and try logging in without it to determine whether you are now allowed to log into your account.

Using Bots

Instagram does not like when bots are used on its platform. To confirm you are a human and not a bot, you may get logged out, or at least be asked to prove you are not a bot.

Solução: Avoid bot-like activities such as liking too many posts too quickly, following too many accounts within a short period of time, or posting too many comments too fast.

Logging Into Several Devices

Another security measure Instagram takes is logging accounts out if they are showing up as being logged in on multiple devices. This could be a red flag to Instagram, which may mistake this for unauthorized access to your account.

Solução: Do your best to avoid logging into more devices than necessary, especially if they are in different regions. Also, make sure you are not changing your password on devices other than your primary device to avoid any red flags.

Interrupted Internet Connection

Without a stable internet connection, you are likely to have connectivity issues while using Instagram. If your connection weakens or becomes unstable, you may find yourself getting logged out of the app.

Solução: Make sure your internet connection is strong and stable. This could mean moving from using mobile data to a WiFi connection, or vice versa.

Reauthentication Requirement

Instagram has been known to occasionally require users to reauthenticate, which means logging you out and making you log back in. This is due to unmentioned security reasons, and can happen if you have performed major changes to your account. Another possible reason for reauthentication requirements could be due to you not logging into your account for a long time.

Solução: Do your best to log in periodically into your account if you do not use it often. Additionally, avoid making too many changes to your account in a short timeframe.

Your App Is Outdated

It is possible that your Instagram app is outdated. Instagram may log you out until you update it to the latest issue. This is due to there being regular bug fixes and other enhancements that improve the overall user experience.

Solução: Update your Instagram app to be able to log back in. If this still does not resolve your login issues, uninstall and reinstall the app. This will clear the cache and also get you the newest version of the app.

Cache Needs to Be Cleared

As mentioned above, uninstalling the IG app will clear the cache. If you are unfamiliar with what the app’s cache is, it is simply tiny data files that are designed to improve the performance of the app. However, the cache can also occasionally cause issues for some people that log them out.

Solução: Clear the app’s cache by going into your phone’s settings until you find Instagram, and then “Clear Cache” if on an Android or “Offload App” if on iOS. You may need to reinstall the app after you have done so.

Best Practices for Logging in & Out of Instagram

Now that you know the answer to the question “Why does Instagram keep logging me out?” we believe it is a good idea to go over some best practices. If you want to avoid the majority of the issues above, follow our guidelines below:

Update Your Password

Periodically updating your password will help strengthen the security of your account. To do so, take the following steps:

  1. Abra o aplicativo do instagram
  2. Toque no seu Foto do perfil no canto inferior direito da tela
  3. Toque no hamburger menu (three horizontal lines) in the top-right of the screen
  4. Toque em Central de contas
  5. Sob Configurações de Conta toque em Senha e segurança
  6. Sob Login & recovery toque em Alterar a senha
  7. Selecione a conta you wish to change the password for and then update your password

Verify Your Account

Another step towards preventing issues with staying logged into Instagram involves verifying your account using both your email and phone number. To do this, take the following steps:

  1. Abra o aplicativo do instagram
  2. Toque no seu foto de perfil no canto inferior direito da tela
  3. Toque no menu de hambúrguer no canto superior direito da tela
  4. Digitar “Request verification” into the search field
  5. Fill out the application with the requested information and click the Submit button

Optional: Log Into Instagram via Facebook

A way some users have found they were able to resolve their Instagram login issues is to use their Facebook account to log into their IG account. This is possible if you have linked your FB and IG accounts together.

Conclusão

Now that you know why Instagram has been logging you out of your account, you can try one, or several, potential solutions we provided. Chances are high that you will be able to resolve your issue quickly once you find the culprit and apply the solution.

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AUTOR E EDITOR-CHEFE
Jessica é uma escritora especializada em mídia social, marketing e estratégia digital. Ela se formou no Antioch College e obteve seu MBA na Carroll Graduate School of Management do Boston College, com especialização em gerenciamento STEM. Seu trabalho foi publicado em vários periódicos acadêmicos e publicações convencionais. Ela mora na Nova Inglaterra com o marido, dois filhos e três cachorros.
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