While most people on TikTok have no issues accessing their accounts, occasionally some do. This can cause a great deal of frustration, especially if you feel obligated to stick to a consistent posting schedule. You may ask yourself, “Why is my TikTok account locked?”
There are a few different reasons why you may be seeing your TikTok account locked. We will go over what those are, as well as solutions to getting your account unlocked.
Why Is My TikTok Account Locked?
There are a few different reasons why your TikTok account is inaccessible to you. These include:
- You are getting an “age-restricted” error that prevents you from viewing videos you have previously been able to see
- You are getting an “invalid parameters” error that indicates a variety of bugs and glitches
If you notice that your TikTok account is locked, sometimes the reason is going to be because you violated the platform’s Community Guidelines or Terms of Service.
Common reasons for accounts being locked due to this include:
- Using bots that are considered to be spamming the platform
- Sharing inappropriate content via your account
- Harassing other people on the platform
- Entering an incorrect password multiple times in a row during logging in
- TikTok has a glitch that accidentally is locking you out of your account
How to Unlock a Locked TikTok Account
Now that you know the answer to the question, “Why is my TikTok account locked?” we will share how you can get it unlocked.
In many cases, a simple password reset should help you get back into your account. This will especially be effective if TikTok has a glitch or you entered the wrong password too many times. To reset your password, take the following steps:
- Open the TikTok app
- Tap on the Log in button
- Tap on Use phone/email/username
- Tap on Email/Username
- Tap on Forgot password?
Once you have taken the above steps, you will get to reset and change your password using either your phone number or email address.
This will work in most cases. However, you may notice that resetting your password did not gain you access back into your account. If this is your experience, then there is only one method you can try that will potentially unlock your account. You will need to contact TikTok’s support team.
Take the following steps to report an issue:
- Open the TikTok app
- Tap on the question mark icon at the top-right of the screen
- Tap on the paper icon also at the top of the screen
- Tap on the same icon again
- Tap on the text field below “Tell us your feedback”
- Write a message to TikTok’s support team describing your issue
- Tap on the Report button
Once you have taken these steps, you should receive a response from TikTok’s support team within a few days.
Conclusion
It can be frustrating to get locked out of your TikTok. In many cases, you will be able to regain access by resetting your password or contacting the app’s support team. However, in cases where you violated the Community Guidelines or Terms of Service, it may be less likely that the platform will return access to your account. If you make a strong case for yourself to the support team, there may still be a way back into your account.
