Pinning comments to the top of the comments section on your TikTok videos has several benefits. Of course, if you are not a post’s creator, you will be unable to pin a comment to its comment section. However, what if you did create a video post and are unable to pin comments, leading you to wonder, “Why can’t I pin comments on TikTok?” We will explain everything you need to know.
What Is a Pinned Comment?
Before we get any further, it’s important to understand what it means to pin a comment.
A pinned comment is a comment that has been made in the comments section of a TikTok video that sits above all other comments.
Content creators pin comments because they want to:
- Provide additional information about the video they posted
- Share an announcement, event details, or product launch information
- Pose a question to their audience to receive responses
- Showcase a helpful comment made by a follower in the comments section
Overall, a pinned comment will get the highest level of visibility out of any comment given its placement. This makes it highly valuable and effective for whatever purpose it is designated.
Why Can’t I Pin Comments on TikTok?
There are not that many reasons why you are unable to pin a comment on TikTok. By and large, if you are having trouble pinned comments, one of these is the likely culprit:
- You are trying to pin a comment under a video that is not yours
- You have a faulty internet connection
- There is a glitch in the app
In the case of the first reason, there is nothing you can do because you are not the original video poster. However, if you are dealing with one of the other two issues, you can send a report to TikTok’s support team. They should review your report within 24-48 hours.
How to Pin Comments on TikTok
As mentioned earlier, you need to have posted a video in order to pin a comment on it. However, if you comment on another creator’s video and they find it worth pinning, you may end up seeing your comment pinned to the top of the comments section.
Once you understand the reason why you can’t pin comments on TikTok and can pin them, it is straightforward to do so. All you need to do is the following:
- Find a comment under the video post you want to pin a comment under
- Tap and hold the comment you want to pin
- Once you see a pop up that says “Pin Comment” tap on it
After taking these steps, you will see the comment pinned to the top of the video’s comments section.
Conclusion
Now that you know the answer to the question, “Why can’t I pin comments on TikTok?” you can see that you either are not the post’s creator or there is a glitch of some kind. If your issue persists, you can always reach out to TikTok’s support team to receive help.
